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For any questions or comments, contact our customer service at:

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US and International Customer Service

+ 1 (877) 608-1013
Local Tme: Mon-Fri 6:30AM-5:00PM PST

United Kingdom Customer Service

+44 (0)843 378 0154
Local Time: Mon-Fri 2:30PM-1:00AM GMT

Australia Customer Service

+61 (0)2 8038 5055
Local Time: Mon-Fri 8:00-17:00 AEST

Canadian Customer Service

+1 (888) 752-5865
Local Time: Mon-Fri 8:00-17:00 MDT

Hong Kong Customer Service

+852 3008 5769
Local Time: Mon-Fri 8:00-17:00 HKT

Malaysia Customer Service

+60 1-800-816-764
Local Time: Mon-Fri 8:00-17:00 MYT

Mexico (Latin America) Customer Service

+52 66 4231 7944
Local Time: Mon-Fri 8:00-17:00 PST

New Zealand Customer Service

+64 (0)9 801 0268
Local Time: Mon-Fri 8:00-17:00 NZST

Spain Customer Service

+52-664 2317944
Local Time: Mon-Fri 8:00-17:00 SPT

Germany Customer Service

+49 30 568 37 00570
Local Time: Mon-Fri 8:00-17:00 DET

Italy Customer Service

+39 (0)19 924 3119
Local Time: Mon-Fri 8:00-17:00 DET

France Customer Service

+33 (0)9 75 18 52 53
Local Time: Mon-Fri 8:00-17:00 DET

Denmark Customer Service

+49 30 568 37 00570
Local Time: Mon-Fri 8:00-17:00 DET

Hong Kong Customer Service

+852 3008 5769
Local Time: Mon-Fri 8:00-17:00 CST

Frequently Asked Questions

1. Are your products approved by the FDA?

The FDA evaluates only foods and drugs, not supplements like those found in our products. Our products are not intended to diagnose, prevent, treat, or cure any disease(s). The information provided by this company is not a substitute for a face-to-face consultation with your physician or health care professional and should not be construed as medical advice for you. Please consult your physician or health care professional before beginning any supplementation, weight loss or exercise program. If there is a change in your medical condition, please stop using products immediately and consult your physician or health care professional.

2. What are the product ingredients?

3. Can I pay with cash?

Unfortunately, we do not accept cash payments at this time.

4. Can you ship to P.O. Boxes?

Yes, we can ship to P.O. Boxes.

5. What are the shipping costs?

All shipping for BellaVeì products is FREE to our customers.

6. Will taking your product create a problem with my other medication?

If you are pregnant, nursing, taking medication, or have a history of heart conditions we suggest consulting with a physician before using BellaVeì Labs products.

7. What other products do you offer?

Please view our entire suite of health supplements at bellavei.com.

8. My order has not arrived yet

All orders are processed the next business/working day. But since we ship internationally, please allow 10-14 business/working days to receive your product. Due to the holiday season, we are experiencing higher order volume which may further delay your delivery another 5-7 business/working days. If it has not been at least 3 weeks since your order was placed, please do not contact customer support as there will be nothing we can do for you at that time. However, if 3 weeks have passed and you still have not received your order, please email us at:


9. Tracking/Shipping number issues?

The shipping number received in your confirmation email is not a parcel tracking site. This site is only to be used to confirm your order has been processed and in route to its final destination. Once your shipment departs the US, no more updates will be given.

10. I have a problem with my bill

If you have billing related questions or concerns,
please email:


11. Where is the product manufactured?

All of our product is manufactured in the United States.

12. Is my customer information safe?

Please view our Privacy Policy regarding customer information.

13. Can’t find the answer to your questions?

Please email us at: